Tesla Roadside Assistance promises to help you with on-the-go problems, including flat tires. They will take you to the nearby service center and fix the tires.
But how much does a Tesla roadside assistance flat tire cost? Depending on the severity of the damage, the cost can vary between $50 and $90. Tesla does not charge for towing a vehicle to the nearest service center within 50 miles. The cost of the tire repair or replacement is your responsibility. Nonetheless, free towing is not available for aftermarket tires.
Knowing the policies of Tesla roadside service, Tesla tire repair cost, and their contact information can come in handy from time to time. Have a good read to find all this information.
Does Tesla Roadside Assistance Cover Flat Tire?
Yes, Tesla roadside assistance covers flat tires. You can call for their service any time of the day and any day of the week. They will help you by providing the necessary information about the nearby Tesla service center.
In case your car is not in the condition of driving, roadside assistance offers a towing service. You don’t have to pay anything for towing up to 50 miles. They will charge you for towing only if the distance between you and the service center is more than 50 miles.
You must remember that the free service does not include repairing or changing costs unless you have an active protection plan in California. It must be borne by the users.
Also, if you have already changed the tire previously, then roadside assistance will not provide any free service, not even Tesla’s towing service. They will still help you, but you have to pay for all the services.
How Much Does Tesla Roadside Assistance Cost for Flat Tire?
The repair cost depends on the severity of the damage. Depending on the damage, it may cost between $50 and $90. However, many Tesla service points do not provide tire repair or plugging services any more. You may have to take a tire replacement service in that case.
The tire replacement can cost around $400 to $500. The new tire costs about $300, while labor fees can be up to $200. You can take the car to a third-party center for repairing if the service is not available at Tesla.
How to Contact Tesla Roadside Assistance?
You can request assistance through the mobile application of Tesla or by calling them over the phone.
Contacting Through the Mobile App
Follow these steps to request a service from the app:
- Launch the Tesla app on your device and select “Roadside.” The option is available at the bottom of the home screen.
- You will be given a list of problems, from which you need to choose “Flat tire.”
- The next page will ask you to choose which tire has been damaged. Select the tire and tap on “Next.”
- Choose the location type from the next page.
- You will be asked to give a mobile number to call you. Ensure that you provide the number correctly, as wrong information can prolong the waiting period.
- A summary page will show up to cross-check all the information. Click on “Edit” if any information needs to be updated.
- Tap on “Request Help” at the bottom of the screen to confirm the request. An SMS will arrive confirming the request was placed.
Call Them Over the Phone
Calling directly to the support team can be a useful option if you are having trouble with the app. The contact information varies depending on the location. Here are the Tesla contact numbers of some of their popular locations.
| Location | Phone number |
| United States | 877 798 3752 |
| Canada | 877 798 3752 |
| United Kingdom | +44 (0)1628 450 660 |
| Mexico | 800 228 8145 |
| Australia | 1 800 64 6952 |
| Hong Kong | +852 3974 0251 |
| Japan | 0120-312-441 |
| New Zealand | 0800 005 431 |
| Taiwan | 0809 007518 |
| Denmark | +45 89 88 69 84 |
| France | +33 9 70 73 08 50 |
| Germany | +49 (0) 30 700 149 725 |
| Italy | +39 0 694 801252 |
| Netherlands | +31 (0)137 99 95 25 |
| Spain | +34 911 982 624 |
Alternative Options to Tesla Roadside Assistance for Flat Tire
Tesla is not the only road assistance provider for EVs; you can also contact any of the following alternatives.
American Automobile Association or AAA
AAA is a reputed brand for providing roadside assistance to both standard cars and EVs. Their trucks carry special jacks and tools for EVs to change a tire safely. They are pro in roadside service and have been in the business since 1952.
AAA has trained technicians. They understand the unique safety requirements and know how to work around high-voltage systems. However, their services are limited to the United States and Canada only. With a towing capacity of 200 miles, you can start your long-distance trip without worrying about flattened tires.
Alberta Motor Association or AMA
AMA offers flat tire replacement services along with recharging batteries, towing, and fixing brake issues. With an AMA membership, you can make five calls in a year and enjoy their service without additional charges.
With their promise to provide service anywhere in North America, AMA ensures you are never left alone in a critical situation.
National Automobile Club
If you are not interested in membership, then the National Automobile Club can be an ideal option. Their service is not membership-based. Instead, they can be paid for each service taken.
The service is available anywhere in the U.S.A. Other advantages of taking NAC’s service include the following:
- All types and classes of vehicle
- Live call center support all the time, 24/7
- Flexible billing, along with custom reporting and notifications
- Availability of mobile apps to ensure on-the-go service.
Tesla Tire Insurance or Protection Plans
Tesla offers tire protection plans in California only. The plan can be purchased anytime you buy new tires using Tesla Service scheduling in the mobile app.
The protection plan has a validity of 12 months and will aid you in tire repair and maintenance. Though the protection plan can be accessed only in California, you can use the service anywhere in the U.S.
The price for the protection plan varies depending on the wheel size and car model. Check the table below for Tesla tire insurance.
| Car model | Price (per tire) |
| Model 3 | $35 – $55 |
| Model Y | $55 – $55 |
| Model S | $90 |
| Model X | $90 |
FAQ
Knowing the additional information below may help you to deal with a flat tire and get help from road assistance.
Can I drive a Tesla with a flat tire?
No, you need to avoid driving the car if it has a flat tire. Deflated tires can cause the car to pull to one side, resulting in a loss of control. A complete blowout can happen, and in worse scenarios, severe accidents can happen. Call a road assistant for help.
How long does Tesla roadside assistance take?
Tesla roadside assistance usually arrives within half an hour. However, based on your distance, location, traffic conditions, and the time of the day can influence the duration and may take up to a few hours.
Does Tesla roadside assistance repair flat tires on the spot?
No, Tesla roadside assistance usually does not repair flat tires on the spot. Their primary service in such situations is towing the car to the nearest Tesla service center. Due to limited resources, they prioritize towing services.
Conclusion
Tesla roadside assistance is a great relief when your tire flattens out. It rescues you and takes you to the nearest service centers for necessary repairs. You only have to pay for towing if the service center is more than 50 miles away.
With tire protection plans and insurance, you can have free servicing in California. Sadly, the opportunity is not yet available in other states. You can still enjoy their services for a fee and have your car in optimal condition.
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